For "special order" items - body panels, trim, glass and other bits and pieces that have to be sourced from America - we have a weekly airfreight service, leaving on a Friday and arriving at our warehouse early the next week. In practice, this means that if the required part is readily available in the States, it should be available from us between 10 to 14 days from the date of your order.

One of the most important pieces of information you can give us when making an enquiry for a part is the VIN (Vehicle Identification Number). This number is to be found on the top of the dash, where it meets the windscreen and is visible through the screen in the same area where your tax disc is (hopefully) displayed. As a cross-check, the same number is also normally found as a plastic sticker on the left-hand door shut. The VIN tells us virtually everything we need to know to respond properly to your inquiry or order. On occasions, however, we will need to ask supplementary questions.